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Privacy Policy


PRIVACY & SECURITY

 

Since 1993, EXCLAMATIONS! has consistently provided our customers with quality products and exceptional customer service. We recognize and respect the importance of maintaining the privacy of our valued clients and have established this Privacy Policy as a result. Below we describe the particulars regarding the information we collect from the users of our website. This Privacy Policy is part of our Customer Care Policy.


What Information We Collect

Through our website and email correspondence, including when your order is placed, we may collect the following information & data from each customer: name, company name, complete billing information, payment information, telephone numbers, email address, & any relevant promotion code details.

We may also collect the following information regarding each gift order: gift occasion type, products purchased, recipient's information, (company name, address, telephone numbers, email address, and card message). The information you enter or provide may be collected even if you cancel or do not complete an order.


How We Use the Information We Collect

In all instances, all information collected is secure and used only by EXCLAMATIONS! associates. We never share or sell your information, unless it is related to one of the following purposes:

Order Processing: Including email communication, order processing, shipping, delivery, tracking and billing.

Communication: Occasionally we send correspondence and promotions via mail and/or email to feature new products, seasonal offerings, and company news.

Development: We may use information collected from your experience on our website to enhance and customize our products and services.

Record Management: We use information collected to maintain our internal data and records.

If you prefer not to receive our correspondence, please contact us by phone, email, or mail. You may also opt out of future emails by utilizing the “Unsubscribe” option near the bottom of our promotional emails.


Security & Secure Shopping

Maintaining the security of your information is always our top priority. To ensure your protection we have specific protocol both online and off-line to secure the sensitive information gathered on our website. In addition, we utilize SSL (Secure Sockets Layer) for transmitting documents via the Internet. SSL encrypts data that is transferred over the SSL connection to protect confidential user information. Please note that email is not encrypted so we urge you not to transmit your credit card information in this way.


How We Use "Cookies"

A "cookie" is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. Cookies may be stored on disk as a permanent record or just held in memory as a "session cookie" and destroyed when the browser is closed. We use only session cookies to store information on your product selections as you shop on our site, so all cookies are removed when you close your browser. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. Please know that if you disable this feature, our website features and order process may not function as intended.


Linking to Additional Websites

Our website contains links to outside websites that offer related products and services. These are often our trusted affiliates and industry partners that may feature online catalogs of products and services we offer. Please know that we are not responsible for the privacy and security of these websites. Please review the privacy policy that is specific to each website.

Should you have any questions or concerns about our privacy policy, please contact us:

Call: (858) 909-0033 |Toll Free (855) 218-GIFT

Email: Sales@ExclamationsGifts.com

Write: EXCLAMATIONS! Gifts | 6323 Nancy Ridge Drive, San Diego, CA 92121